Effective Communication Skills

Introduction

This course was designed for executives and junior officers to enhance their communication skills. Based on various modules, course covered topics ranging from various components of communication, verbal and non-verbal communication, conversation and how to attain higher level of conversation within communication.

Course Outcomes

  • Understand the difference between hearing and listening,
  • Improve the verbal skills of asking questions and communicating with power,
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships,
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Number of Modules

05

Module Names

  1.  What is communicatio ?
  2.  Verbal communication
  3. Non-Verbal communication
  4. Moving the conversation 
  5. along Speaking like a STAR

Responsibilities for building this course

Storyboarding, Instructional Designing, Development on authoring Tool Storyline 360 + Vyond for animation. Uploading on Moodle based LMS, and Analytical Reporting for eLearning Completion..

Target Audience

Corporate Sector General, and Banking Staff

Tools Used

  • Storyline 360
  • Vyond
  • Adobe Photoshop
  • Microsoft Paint 3D
  • Moodle LMS

Budget

Medium

Year

2021

Results/What was outcome of training

Learning objectives achieved successfully with appreciation form client and learners.